Hi,
Humor dilutes any difficulty with people. Humor also lubricates relationships and communication. Being humorous, even during hard times, indirectly shows others that you are in control. But it seems to be very difficult to be humorous. Here are my top 5 ways to become more humorous:
1. Don't be Funny. Being funny and being humorous is very different. It will be funny enough if you try to be funny!
2. Look Around Outside. There are lots of humorous things right outside. Promise yourself to discover at least one thing humorous everyday. You are sharpening your eyes for humors and you will then become humorous.
3. Create Crazy Reasons for Things Happening. There must be a reason behind everything. But I don't want that "right" answer. Think of something mad!
4. Play with Your Pains. Pains make us suffering if you resist them and decided not to play with them. Have fun with your pains.
5. Laugh at Yourself. If you are confident enough, you are able to laugh at yourself without hurting. People get used to be laughed at but seldom seeing people laughing at oneself.
Keith
Explore, Exceed & Excel
Wednesday, July 18, 2007
Top 5 Tips: Top 5 Ways to Learn Faster in Class
Hi,
Everyone needs to learn. Attending classes, especially good classes are shortcuts to learning. Good teachers and trainers share their knowledge they gained through years of experience.
You simply obtain them in hours.
Great teaching doesn't mean great learning. Teaching is their job and learning is yours. We need to learn to learn. Here are my top 5 ways to learn most in class:
1. Set Learning Objective. Tell yourself your objectives of attending a class before even enrolling. What you want from the course? What can be different after you gain the knowledge?
2. Ask Questions. Ask questions to clarify. Ask questions to understand. But not asking a question to show off your knowledge. Even you successful accomplish that, you gain nothing. This is just a waste of time. Ask relevant questions to show your respect to others. Don't waste others' time. Do not feel fearful or embarrass to ask questions. A good teacher likes and appreciates questions.
3. Express Your Points. This helps others' to understand better. Others might be encouraged to do the same to help your learning. But always express relevant points!
4. Listen. Listen for the meaning of the points offered by your teachers. Don't assume anything. The points might be similar to something you heard before, but it might not be the same points.
5. Apply the Knowledge. Use what you learn as soon as possible, or it will simply go away.
Keith
Explore, Exceed & Excel
Everyone needs to learn. Attending classes, especially good classes are shortcuts to learning. Good teachers and trainers share their knowledge they gained through years of experience.
You simply obtain them in hours.
Great teaching doesn't mean great learning. Teaching is their job and learning is yours. We need to learn to learn. Here are my top 5 ways to learn most in class:
1. Set Learning Objective. Tell yourself your objectives of attending a class before even enrolling. What you want from the course? What can be different after you gain the knowledge?
2. Ask Questions. Ask questions to clarify. Ask questions to understand. But not asking a question to show off your knowledge. Even you successful accomplish that, you gain nothing. This is just a waste of time. Ask relevant questions to show your respect to others. Don't waste others' time. Do not feel fearful or embarrass to ask questions. A good teacher likes and appreciates questions.
3. Express Your Points. This helps others' to understand better. Others might be encouraged to do the same to help your learning. But always express relevant points!
4. Listen. Listen for the meaning of the points offered by your teachers. Don't assume anything. The points might be similar to something you heard before, but it might not be the same points.
5. Apply the Knowledge. Use what you learn as soon as possible, or it will simply go away.
Keith
Explore, Exceed & Excel
Top 5 Tips: Top 5 Basic Guidelines to Live a Life
Hi,
If we have an effective & efficient Personal Operating System to live our lives, we make it easier for us. I am going to present New and Free 8-hours program, Personal Operating System in August this year. I will announce how to enroll later in this newsletter. Let's share with you a very, very small portion of my Personal Operating System. Here are my 5 basic guidelines to live our lives easier.
1. Know the Basics. Learn the basics. Then you can't learn until you work through it.
2. Use the Right Tools. Different tasks require different tools. Find the right tools. Then select the best one you can afford. It will save you time and effort. It can take away most of the Frustrations.
3. Be a Visionary. See what can be possible for the future. Macroscopically, you would see the possible future of yourself and what you expect. Microscopically, you could see the possible outcomes of a task, a project or a product. One can't be creative, even he/she has the best creative skills, if he/she can't see the possibilities!
4. Input the Right Input. Right Input might not necessarily be Good Inputs. Different processes require different inputs. Wrong inputs, wrong results!
5. Start. Preparation is important. Planning is important, too. But Preparation and planning is not doing! They won't give you any result. Plan, prepare and start doing!
Keith
Explore, Exceed & Excel
If we have an effective & efficient Personal Operating System to live our lives, we make it easier for us. I am going to present New and Free 8-hours program, Personal Operating System in August this year. I will announce how to enroll later in this newsletter. Let's share with you a very, very small portion of my Personal Operating System. Here are my 5 basic guidelines to live our lives easier.
1. Know the Basics. Learn the basics. Then you can't learn until you work through it.
2. Use the Right Tools. Different tasks require different tools. Find the right tools. Then select the best one you can afford. It will save you time and effort. It can take away most of the Frustrations.
3. Be a Visionary. See what can be possible for the future. Macroscopically, you would see the possible future of yourself and what you expect. Microscopically, you could see the possible outcomes of a task, a project or a product. One can't be creative, even he/she has the best creative skills, if he/she can't see the possibilities!
4. Input the Right Input. Right Input might not necessarily be Good Inputs. Different processes require different inputs. Wrong inputs, wrong results!
5. Start. Preparation is important. Planning is important, too. But Preparation and planning is not doing! They won't give you any result. Plan, prepare and start doing!
Keith
Explore, Exceed & Excel
Top 5 Tips: Top 5 Ways to Unstuck a Very Stuck Problem
Hi,
Sometimes we might become very stuck. What we are facing can be a very difficult problem or situation. Here are my top 5 ways to unstuck a really stuck situation.
1. Lighten Your Burden: Who says that problems must be solved. Tell yourself that some problems are not solvable or some problems are better left them unsolved.
2. Stop Doing whatever You are Doing. If it is useful, it is already useful. Continuing useless methods just add more frustration. Then you are further stuck.
3. Tell Someone about Your Problem. When you describe your problem to someone else, you are organizing your thoughts. This helps.
4. Play. Treat this as a game. If you win, you win. If you lose, you just lose a game. This can “light” up your mind!
5. Seek Advises. Not just one advise, seek at least several. Don't just believe in them. Get some new insights from others' solutions. Then work out your own.
Keith
Explore, Exceed & Excel
Sometimes we might become very stuck. What we are facing can be a very difficult problem or situation. Here are my top 5 ways to unstuck a really stuck situation.
1. Lighten Your Burden: Who says that problems must be solved. Tell yourself that some problems are not solvable or some problems are better left them unsolved.
2. Stop Doing whatever You are Doing. If it is useful, it is already useful. Continuing useless methods just add more frustration. Then you are further stuck.
3. Tell Someone about Your Problem. When you describe your problem to someone else, you are organizing your thoughts. This helps.
4. Play. Treat this as a game. If you win, you win. If you lose, you just lose a game. This can “light” up your mind!
5. Seek Advises. Not just one advise, seek at least several. Don't just believe in them. Get some new insights from others' solutions. Then work out your own.
Keith
Explore, Exceed & Excel
Top 5 Tips: Top 5 Things a Coach can Help his/her Clients
Hi,
No matter you are a business coach or personal coach, there are some best things you can help your clients to gain a better life or business. You can do the same to yourself, your friends or your family, even you are not a coach! Here my Top 5 Things a coach can help his/her clients:
1. See Differently. We all have a lot of assumptions. A coach helps others to check their assumptions. Wrong assumptions lead to wrong conclusions! Right conclusion leads to right actions.
2. See More. We get used to see things from a single habitual point of view. Then we can never be creative. A coach introduces new points of view to others so that we can see more by themselves.
3. Become Sensitized. Being sensitized is not being sensitive. We are addicted and become fairly dumb to our normal daily lives. A coach talks to his/her clients to identify anything "strange". Our feedbacks can challenge our clients' usual perceptions. When we are sensitized, we can change quickly.
4. Become Effective. A coach does not just push clients for actions. We help our clients logically analyzing the right things to do. Being effective is not being efficient. Being effective is doing the right things, not just doing things quickly.
5. Understand Themselves. We seldom ask ourselves good questions about our own selves. We always try to understand others, but not ourselves. A coach ask questions, a lot of good questions about his/her clients. When we understand ourselves, everything we do become sensible!
Keith
Explore, Exceed & Excel
No matter you are a business coach or personal coach, there are some best things you can help your clients to gain a better life or business. You can do the same to yourself, your friends or your family, even you are not a coach! Here my Top 5 Things a coach can help his/her clients:
1. See Differently. We all have a lot of assumptions. A coach helps others to check their assumptions. Wrong assumptions lead to wrong conclusions! Right conclusion leads to right actions.
2. See More. We get used to see things from a single habitual point of view. Then we can never be creative. A coach introduces new points of view to others so that we can see more by themselves.
3. Become Sensitized. Being sensitized is not being sensitive. We are addicted and become fairly dumb to our normal daily lives. A coach talks to his/her clients to identify anything "strange". Our feedbacks can challenge our clients' usual perceptions. When we are sensitized, we can change quickly.
4. Become Effective. A coach does not just push clients for actions. We help our clients logically analyzing the right things to do. Being effective is not being efficient. Being effective is doing the right things, not just doing things quickly.
5. Understand Themselves. We seldom ask ourselves good questions about our own selves. We always try to understand others, but not ourselves. A coach ask questions, a lot of good questions about his/her clients. When we understand ourselves, everything we do become sensible!
Keith
Explore, Exceed & Excel
My Point of View: 如果我有權改革教育…
Hi,
向來我對從事教育工作的朋友，均表兩分敬重，沒有他們的努力，我們能有未來嗎？
過去多年，香港的教育改革不斷，可惜成果未算突出，而且反對聲音不斷，我相信主事教育改革的官員立心是好的，但究竟問題在那裡呢？
我不是教育工作者，沒有資格能力批評，但作為只是看見多年來教育改革下，官員辛苦、老師辛苦、同學辛苦、家長辛苦的一個過來人，稍為胡言亂語而矣！
我們的教育制度，可能有很多流弊，故教育當局不停的製定各式各樣的方案，每次的新方案都好像在『加的多、減的少』，無論是什麼（人工福利除外），『加的多、減的少』的長期結果就是大家也在辛苦。
相信大家也明白，教育的目的在於求知識，開發智慧，而不是強記那些反正很快也會忘得一干二淨的課本資料，通識課確是好主意，它能令同學自求知識，智慧並由此而生，但在『加的多、減的少』的大前提下，老師那有時間準備，同學那有時間研究討論！
如果我有權改革教育，我一定會更進一步，把每一科目也化成通識課，蝴蝶的生長過程與作為在香港的中國人有什麼關係？牛頓三大力學法則如何能增加就業機會？如何運用『木蘭辭』來推動在公共交通工具上應有的公民意識？
每位老師也是通識課老師，每節也是通識課，我們的同學怎能不通識？
要做到如此，就必須大幅刪減課程內容，可否每學期國文只教三篇文章呢？
不是Less is More嗎？
Keith
Explore, Exceed & Excel
向來我對從事教育工作的朋友，均表兩分敬重，沒有他們的努力，我們能有未來嗎？
過去多年，香港的教育改革不斷，可惜成果未算突出，而且反對聲音不斷，我相信主事教育改革的官員立心是好的，但究竟問題在那裡呢？
我不是教育工作者，沒有資格能力批評，但作為只是看見多年來教育改革下，官員辛苦、老師辛苦、同學辛苦、家長辛苦的一個過來人，稍為胡言亂語而矣！
我們的教育制度，可能有很多流弊，故教育當局不停的製定各式各樣的方案，每次的新方案都好像在『加的多、減的少』，無論是什麼（人工福利除外），『加的多、減的少』的長期結果就是大家也在辛苦。
相信大家也明白，教育的目的在於求知識，開發智慧，而不是強記那些反正很快也會忘得一干二淨的課本資料，通識課確是好主意，它能令同學自求知識，智慧並由此而生，但在『加的多、減的少』的大前提下，老師那有時間準備，同學那有時間研究討論！
如果我有權改革教育，我一定會更進一步，把每一科目也化成通識課，蝴蝶的生長過程與作為在香港的中國人有什麼關係？牛頓三大力學法則如何能增加就業機會？如何運用『木蘭辭』來推動在公共交通工具上應有的公民意識？
每位老師也是通識課老師，每節也是通識課，我們的同學怎能不通識？
要做到如此，就必須大幅刪減課程內容，可否每學期國文只教三篇文章呢？
不是Less is More嗎？
Keith
Explore, Exceed & Excel
Customer Service: Refund Policy
Hi,
I am discussing with John Lau of St. James about refund policy and customer service yesterday.
Our discussion is about whether a service organization should refund if the customer's refund request is not due to dissatisfaction. He has already used up the product and he just wants to get his money back. My opinion is do the refund. If you tell someone that only dissatisfaction can get the refund, he will then claim that he is not satisfy with whatever!
John said that it is quite impossible in social service organization like St. James to do it like that. I do understand his difficulties because St. James has a very strict audit control. The money they earned goes to serving the people in need!
In those commercial organizations, which operate "refund under any condition" policy, not everyone will have such kind of request. Most of us are reasonable people, particularly if we are serving a vast majority of repeated customers (熟客). We have developed a long-term relationship. Relationship is more than money.
Decision in customer service sometimes can be not easy!
Keith
Explore, Exceed & Excel
I am discussing with John Lau of St. James about refund policy and customer service yesterday.
Our discussion is about whether a service organization should refund if the customer's refund request is not due to dissatisfaction. He has already used up the product and he just wants to get his money back. My opinion is do the refund. If you tell someone that only dissatisfaction can get the refund, he will then claim that he is not satisfy with whatever!
John said that it is quite impossible in social service organization like St. James to do it like that. I do understand his difficulties because St. James has a very strict audit control. The money they earned goes to serving the people in need!
In those commercial organizations, which operate "refund under any condition" policy, not everyone will have such kind of request. Most of us are reasonable people, particularly if we are serving a vast majority of repeated customers (熟客). We have developed a long-term relationship. Relationship is more than money.
Decision in customer service sometimes can be not easy!
Keith
Explore, Exceed & Excel
Concepts 101 Part 3: Wants
Hi,
Apart from needs, we also have "wants"!
Wants are things that we like to have. If we can't have it, it is OK. But if we do get it, we feel happy for a while.
Yes, just for a while since once you have what you want, it loses it power to attract you. We either forget about it or we keep on wanting more of it.
More can be attractive than less! This can be addictive. Many people wasted their efforts and time by keeping on wanting more of something!
It can be even worse if we mis-think our wants as our needs. We will spend unrealistic amount of effort to get it.
It is ridiculous to think that you need a 60 inches TV or a LV handbag. You want them but you do not need them!
Needs are always the number 1 form of motivation. Wants can be the second-best. If you want to increase the motivation, relate the goals with wants!
Keith
Explore, Exceed & Excel
Tuesday, July 10, 2007
Top 5 Tips: Top 5 Self-Suggestions I used to Make Myself Healthy, Physically & Mentally
Hi,
I use self-hypnosis everyday to train my mind and remind myself of what I really want. It takes me only 5 minutes a day. No matter it really works or not, it is just 5 minutes!
You do not need to know Self-Hypnosis to make use of these suggestions. You can use them as affirmations. Just talk to yourself anytime you want. Or even better, talk to yourself just before you sleep and after you wake up.
1. Everyday, in every way, I become better and better.
每一日，每一方面，我都變得越來越好
2. I can find more easier and better ways in any situation.
任何情況，我都能夠搵到更多更易更好的方法
3. My mind is open and I can see any possibility.
我的思想保持開放，我能夠看到任何可能性
4. I feel relaxed and I feel good. 我感覺很放鬆，我心情很愉快
5. I can treat myself better and better. 我能夠對自己越來越好
Keith
Explore, Exceed & Excel
I use self-hypnosis everyday to train my mind and remind myself of what I really want. It takes me only 5 minutes a day. No matter it really works or not, it is just 5 minutes!
You do not need to know Self-Hypnosis to make use of these suggestions. You can use them as affirmations. Just talk to yourself anytime you want. Or even better, talk to yourself just before you sleep and after you wake up.
1. Everyday, in every way, I become better and better.
每一日，每一方面，我都變得越來越好
2. I can find more easier and better ways in any situation.
任何情況，我都能夠搵到更多更易更好的方法
3. My mind is open and I can see any possibility.
我的思想保持開放，我能夠看到任何可能性
4. I feel relaxed and I feel good. 我感覺很放鬆，我心情很愉快
5. I can treat myself better and better. 我能夠對自己越來越好
Keith
Explore, Exceed & Excel
Concepts 101 Part 2: Needs
Hi,
This is Part 2 of the Concepts 101 Series. I am going to write all the 101 concepts that I believe and live.
Needs give us the biggest motivation. Needs are things that we must have to survive. There are some common basic needs, like food and air. However, different people are having different other needs because different people has different definitions of survival.
If you cannot satisfy your needs, you find yourself unhappy. We will do whatever to meet our needs.
Knowing our need is our first step to happiness. If we are clear about our needs, we can focus our energy to get them. Most of us are wasting time, effort and money to chase after something, which is not our needs.
If you want a higher motivation, make it related to your needs. If this is something we need, that is, must-have, not nice-to-have, we have the drive.
Keith
Explore, Exceed & Excel
This is Part 2 of the Concepts 101 Series. I am going to write all the 101 concepts that I believe and live.
Needs give us the biggest motivation. Needs are things that we must have to survive. There are some common basic needs, like food and air. However, different people are having different other needs because different people has different definitions of survival.
If you cannot satisfy your needs, you find yourself unhappy. We will do whatever to meet our needs.
Knowing our need is our first step to happiness. If we are clear about our needs, we can focus our energy to get them. Most of us are wasting time, effort and money to chase after something, which is not our needs.
If you want a higher motivation, make it related to your needs. If this is something we need, that is, must-have, not nice-to-have, we have the drive.
Keith
Explore, Exceed & Excel
Subscribe to:
Posts (Atom)